Delivery Policy
Intercontinental Imperial Solutions LTD provides digital application, software, and technology services. This Delivery Policy explains how services and digital deliverables are provided to clients.
Digital Service Delivery
Our services are delivered digitally unless another delivery method has been specifically agreed with the client.
Depending on the nature of the project, deliverables may include software applications, websites, digital files, documentation, configured systems, access credentials, or other agreed materials.
Project Timelines
Delivery timelines depend on the scope, requirements, complexity, and resources involved in each project.
Where applicable, an estimated delivery schedule will be communicated before or during the engagement. Timelines may change when project requirements are modified or when information, approvals, materials, or access required from the client are delayed.
Software and Application Delivery
Completed software and application projects may be delivered through an agreed digital method, such as deployment to a designated hosting environment, transfer of project files, access to a client account, or another appropriate delivery channel.
The specific delivery arrangement will depend on the requirements of the project.
Client Responsibilities
Clients are expected to provide accurate project information, required materials, account access, approvals, and other resources necessary for delivery.
Delays resulting from missing information, delayed feedback, unavailable access, or changes requested by the client may affect the original delivery timeline.
Project Review and Approval
Where a project requires client review or approval, the client may be given an opportunity to review the applicable deliverables and provide relevant feedback.
Any additional work outside the agreed scope may require a separate arrangement before it is undertaken.
Delivery Confirmation
Digital deliverables may be considered delivered when they have been successfully transferred, deployed, made available through an agreed platform, or otherwise provided to the client according to the agreed project arrangement.
Clients should promptly notify Intercontinental Imperial Solutions LTD if they experience a problem accessing or receiving an agreed deliverable.
Third-Party Platforms
Some digital services may depend on third-party hosting providers, software platforms, APIs, payment providers, cloud services, or other external systems.
Intercontinental Imperial Solutions LTD cannot guarantee the availability or performance of third-party services and is not responsible for delays caused by technical problems or changes originating from those providers.
Delivery Delays
Although we make reasonable efforts to meet agreed timelines, delivery may be affected by technical issues, changes in project requirements, third-party service interruptions, delayed client responses, or circumstances outside our reasonable control.
Where a significant delay occurs, we will communicate relevant information to the client where reasonably possible.
Completed Services
Once a digital service or deliverable has been completed and provided according to the agreed requirements, the client may be responsible for reviewing and maintaining any applicable accounts, hosting services, licenses, credentials, or third-party subscriptions associated with the delivered solution.
Policy Updates
Intercontinental Imperial Solutions LTD may update this Delivery Policy when necessary to reflect changes in its services, delivery methods, or business practices. Any updated version will be published on this website.
Contact Us
For questions regarding the delivery of our digital services or project deliverables, contact Intercontinental Imperial Solutions LTD using the details below.
Address: No 8, Liberty Street, Odogunyan, Ikorodu, Lagos State, Nigeria
Phone: 090152269419
Email: [email protected]